The Brea Briefing Room

Brea Briefing Room

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Apr 13

National Public Safety Telecommunicators Week, April 12-18

Posted on April 13, 2015 at 10:49 a.m. by johnb johnb

Each year during the second week of April, National Public Safety Telecommunicators Week is celebrated nationally. Formally recognized by Congress in the early 1990s, this celebratory week is set aside to honor the often underappreciated work done by the women and men who answer 9-1-1 phone lines and dispatch first responders.
 
The job of Public Safety Dispatcher can be at various times stressful, boring, exciting, lonely, draining, frustrating, but also very rewarding. Dispatchers work night shifts, weekends, and holidays, often missing time with family and friends. Many times, they must eat their lunch at their terminals, and depending on the daily workload, may not even have the opportunity to step outside the Communications Center during their shift of 10 or 12 hours, not including overtime that must be worked periodically.
 
Despite the sometimes difficult workload and job schedule, Dispatchers are drawn to the profession by their desire to serve the public and participate in the provision of professional public safety services. I have worked with our Dispatchers for over twenty years now (even side by side as a Dispatcher myself for awhile), and I have been continually impressed and amazed by their tireless dedication. Many times, like Police Officers, Dispatchers interact with people in a desperate state or a difficult situation. It is at these times that Dispatchers shine the most, providing the necessary resources and reassurance that help is on the way. We are so proud of our Dispatchers at the Brea Police Department, and thankful for the outstanding work they do 24/7 on behalf of Brea’s residents, business owners, and visitors.
 
We should always be thankful for Public Safety Telecommunicators every day of the year, but especially during the week of April 12-18, please remember these dedicated public safety professionals.

Dispatch Week 2015 1


Dispatch Week 2015 2

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